Car Insurance Claim Form
Car Insurance Claim Form
THIS FORM IS TO BE COMPLETED IF YOUR MOTOR VEHICLE HAS BEEN INVOLVED IN AN
INCIDENT.
THE COMPLETION AND LODGEMENT OF THIS FORM IS NOT AUTOMATIC ACCEPTANCE OF
YOUR CLAIM. ONCE THIS FORM HAS BEEN RECEIVED BY US, WE WILL CONTACT YOU.
OFFICER USE ONLY
Claim Number
PLEASE PRINT IN BLOCK LETTERS and answer all questions where applicable (provide
full and complete answers). If a particular question does not apply, please write "Nil" in
the space provided.
Claim Officer
If the space provided below is insufficient to provide all the details, please attach a
separate sheet.
THE FORM SHOULD BE COMPLETED AND RETURNED TO BUZZ INSURANCE WITHIN 7
DAYS OF RECEIPT BY THE INSURED. NO REPAIRS SHOULD BE CARRIED OUT WITHOUT
THE APPROVAL OF BUZZ INSURANCE. A COPY OF ANY QUOTE FOR REPAIRS SHOULD BE
INCLUDED WITH THIS FORM.
Accepted Date
1. INSURED DETAILS
Policy Number
Title
Dr Mr Mrs Miss Ms
Date of Birth (DD/MM/YYYY)
First Name Last Name
Address Post code
Home Phone Work Phone Mobile Phone
Email
Prefer method of contact
Home Work Mobile Email
Insurance Australia Limited ABN 11 000 016 722 AFS License No. 227681
POSTAL ADDRESS PO Box 9871 Sydney NSW 2001 | FAX 1300 729 878 | EMAIL claims@thebuzzinsurance.com.au
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2. DRIVERS DETAILS
Was the vehicle being driven at the time of the incident?
Yes No
Driver: Driver or person last in charge of your vehicle
Title
Dr Mr Mrs Miss Ms
Date of Birth (DD/MM/YYYY)
First Name Last Name
Address Post code
Home Phone Work Phone Mobile Phone
Email
Prefer method of contact
Home Work Mobile Email
Driver's License No. Driver's License Expiry Date (DD/MM/YYYY)
Number of years the licence held
None (less than 1 year) 1 year 2 years
3 years 4 years 5 or more years
Has the driver had any accidents, traffic convictions and /or penalties in last 5 years?
Yes No
If "Yes", given details - When Details
Has the driver's licence ever been suspended or cancelled?
Yes No
If "Yes", given details - When State reason
Had the driver consumed within 24 hours preceding the accident any drugs or alcohol?
Yes No
If "Yes", please state the nature, quantity and time of drugs and/or alcohol consumed
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Were you required to take a blood, breath or urine tests?
Blood Test Urine Test Alco-Test Full Breathalyser
What was the reading?
3. YOUR VEHICLE'S DETAILS
Registration Number Engine Number VIN Number
Vehicle Make Vehicle Model Manufacture Year
Was your vehicle used for business?
Yes No
Insured GST income tax credit % ABN
4. POLICE DETAILS
Did the police attend the incident or have you notified them?
Scene attended Self report No
Police Station
Police Report/Event Number
Officer Name
Station Phone Number
Were any charges laid or indications made of further actions?
Yes No
If "Yes", please give details (who and what)
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5. ACCIDENT/THEFT DETAILS
Date of Accident Time
Where did accident occur?
Street Address Post code
Do you accept liability of the accident?
Yes No
Loss Type
Collision Collision involving another party
Theft Malicious damage
Natural disaster Fire
Describe what happened
Accident:
Describe events before, during and after the accident (including no. of lanes, speed, parked, reversing etc.)
Theft:
Describe events from time parked until discovered missing (include who made discovery and any action)
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Accident Sketch
Please provide a sketch of the accident scene and show the vehicle(s) with the following identification:
Your Vehicle
Third Party Vehicle (s)
Impact Point X
Please provide the third party's registration number(s) below.
Third Party1
Registration Number
Third Party 2
Registration Number
Third Party 3
Registration Number
Checklist: Please show
Street name Distances Lines/Lane Markings Traffic Signal/Signs
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Accident
What was the road surface like?
Fine Wet Hail Fog Snow
Theft
State where vehicle was stolen from
Was the vehicle locked?
Yes No
How many sets of key do you have?
Where were the keys at the time?
Who has each set of keys?
Was the vehicle alarmed or fitted with an immobiliser?
Yes No
If "Yes", state which
If "Yes", was alarm or immobiliser turned on?
Yes No
If not turned on, state reason
Has the vehicle been recovered?
Yes No
If "Yes", by whom?
Where has the vehicle been recovered?
Was your vehicle damaged?
Yes No
Damage:
On the diagrams show the point of impact by an 'X' and the areas damaged by shading
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Do you consider the vehicle SAFE to drive?
Yes No
Is/was towing required?
Yes No
Towing:
Towing Operator Name Phone Mobile
Towing From Address Post code
Towing To Address Post code
6. WITNESS DETAILS
Were there any witnesses?
Yes No
Witness 1:
Title
Dr Mr Mrs Miss Ms
First Name Last Name
Address Post code
Home Phone Work Phone Mobile Phone
Email
What is your relationship to the witness?
Independent Known to our insured Known to third party
Witness 2:
Title
Dr Mr Mrs Miss Ms
First Name Last Name
Address Post code
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Home Phone Work Phone Mobile Phone
Email
What is your relationship to the witness?
Independent Known to our insured Known to third party
7. THIRD PARTY DETAILS
Were any vehicles, other than your own, involved in the accident?
Yes No
If yes, please answer the following questions.
What is your relationship to the third party?
Known Unknown
Registration Number
Vehicle Make Vehicle Model Manufacture Year
Was the third party vehicle being driven at the time of incident?
Yes No
Driver Details:
Title
Dr Mr Mrs Miss Ms
First Name Last Name
Address Post code
Home Phone Work Phone Mobile Phone
Email License Number
Third party's evidence of
Impairment Alcohol/Drug usage
Was the driver the vehicle owner?
Yes No Unknown
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Owner Details:
Title
Dr Mr Mrs Miss Ms
First Name Last Name
Address Post code
Home Phone Work Phone Mobile Phone
Email License Number
Is the other party insured?
Yes No
Third Party Policy Number
Insurer Name Claim Number
Insurer Address Post code
Third Party Damage:
On the diagrams show the point of impact by an 'X' and the areas damaged by shading
* If you have received any demands or notices from anyone, please submit with Claim Form.
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8. REPAIRER DETAILS
Repairer quote obtained?
Yes No Unknown
* If yes, please attach a copy of your quote to this claim form.
If you have a preferred repairer, please provide the details below.
Repairer Trading Name
Address Post code
Contact Name Phone Fax
9. DECLARATION
I hereby authorise Buzz Insurance to obtain any report or statement that I have made to the police.
I understand that the information provided in this claim form by me is true and correct. No information likely to affect this
claim has been withheld. I understand that this claim may be refused if information is inaccurate or concealed.
I consent to Buzz Insurance, in assessing or otherwise dealing with this claim, disclosing my personal information to or
collecting my personal information from related entities, other insurers, insurance reference bureaux, investigators, or
other parties providing services to the Insurer.
Further information on how we handle your personal information, including how to access your information, is explained in
our Privacy Charter. To get a copy of our Privacy Charter visit our website to view a copy.
I authorise Buzz Insurance to obtain any report or statement that I have made to the police.
Signature of INSURED
INSURED Name
Date (DD/MM/YYYY)
When you have completed the form, print and sign. Please send the form to us by either by email,
fax or mail.
POSTAL ADDRESS : PO Box 9871 Sydney NSW 2001
FAX : 1300 729 878
EMAIL : claims@thebuzzinsurance.com.au
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