Auto Insurance Consumer’s Guide





Table of Contents Section Page 1. Shopping Tips ........................................................ 1 2. Why Should You Buy Auto Insurance?........... 3 3. When Should You Buy Auto Insurance? ........ 5 4. What Types of Auto Insurance Are You Required to Buy?.................................. 7 5. What Other Types of Insurance Are Available?........................................................ 9 6. How Much Insurance Do You Need?............. 12 7. How Do You Shop for Auto Insurance?....... 18 8. How Do Accidents and Violations Affect Your Premiums?..................................... 20 9. What Should You Do When You Are Involved in an Accident or Have a Claim?............ 21 10. Information for Seniors ................................................ 22 11. Information on Collateral Protection...................... 23 12. Frequently Asked Questions....................................... 24 13. What About Insurance Complaints?........................ 33 14. Glossary............................................................................... 38 Bureau of Insurance Complaint Form..................... 41 Quotation Worksheet..................................................... 43





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