Apia Car Advantage Insurance
Your guide to Premiums, Excesses, Discounts and Claim Payments
The Premiums, Excesses, Discounts and Claim Payments Guide (Guide) is designed to provide you with
additional information about how we calculate premiums and determine excesses and discounts and pay
claims under this policy. You should read this PED Guide together with our Car Advantage Insurance Product
Disclosure Statement (PDS) dated 7 April 2016.
This guide is relevant to you if you purchased your policy, or your policy’s renewal effective date is on or
after, 15/11/17.
About your premium
The premium is the amount you pay us for this insurance. It reflects what we consider is the likelihood of you
making a claim and other factors related to our cost of doing business. The premium includes any discounts we
give you, as well as any applicable stamp duty, goods and services tax (GST), charge and levy. Your certificate
will show you how much you have to pay.
When we calculate your premium, there are a range of factors we take into account, including the level of cover
you choose. The importance we place on the factors we use can change and how those factors combine to
affect your premium will differ from person to person.
Each time you renew your insurance your premium is likely to change, even if your personal circumstances
have not changed. This is because the premium you pay is also affected by other things including:
• The cost of claims we have paid to other customers and claims we expect to pay in the future;
• New and updated data we use to calculate your premium;
• Changes in government taxes and any state or territory duties or levies;
• Our expenses of doing business;
• Other commercial factors.
When determining your renewal premium, we also consider how much you paid last time. As such we may limit movements up or down.
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